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Child Protection & Wellbeing - if in immediate danger call 999

National Society for The Prevention of Cruelty to Children (NSPCC)

If you are worried about a child, even if you are unsure, contact for professional help, advice, and support.

Confidential advice and support to under 18’s

0800 800 5000

0800 1111 (for age 18 or under)


Childline is here to help anyone under 19 in the UK with any issue they are going through.

You can talk about anything. Whether it is something big or small, our trained counsellors are here to support you.

0800 1111

Message Boards online
Email service online

CAPA First Response (CIC)

Child to Parent Abuse. CAPA is an online platform for families impacted by child to parent abuse and professionals supporting them. We work with families providing support and strategies to re-examine ways to communicate and repair fractured relationships. Reducing levels of violence and abuse in the relationship and home.

Child Exploitation and Online Protection Command (CEOP)

Report online abuse – National Crime Agency Website, which lets you report online abuse. Advice on how to protect children and young people from online abuse.

Autism Services

National Autistic Society:

The UK’s largest provider of specialist autism services

Autism Helpline Call: 0808 800 4104

Monday to Friday (excluding bank holidays)

Kent Autistic Trust:

Free Family Support Information Service - providing confidential support to families, parents/carers, professionals, and individuals with autism across Kent and Medway.

Kent ASC Support Group

A closed Facebook group for parents/carers in Kent with resources and support.

Supporting SEN parents in East Kent

Supporting People on The Spectrum

A closed Facebook group run by parents/carers with resources and support.


Mental Health Services

Young Minds

Support for children and young people around their mental health and wellbeing.

Parent Helpline 0808 802 5544

Crisis messenger service (24 hours) Text YM 85258


Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person via the helpline, HOPLINEUK.

HOPELINE UK – 0800 068 41 41

Youth Access

Advice and counselling network for young people, including details of free local services. Including Sex and Relationships.

Kent Community Health Hub:

Advice and resources to support children and young people’s emotional health and wellbeing including low mood, sleep difficulties, difficulties concentrating or avoiding school.

Child or young person needs urgent help please call 0800 0113 474 option 3 or text the word KENT to 85258.

Kent Resilience Hub

The Kent Resilience Hub is aimed at parents of children aged between 10 and 16. It has a range of helpful articles, tools and resources for parents and carers, so that you can increase understanding and find tools and approaches to help build your child’s resilience.

Community Services

Early Help and Prevention Services (East Kent)

Early Help means taking action to support a child, young person, or their family early in the life of a problem or as soon as it emerges.

Salus Kent

Offer a diverse range of programmes and support for children, young people and their families in school, the community and at home.

Information includes employment support and parent courses.

Kent County Council (Youth Hubs)

Advice and signposting to resources and activities within the local area.

IASK - Information, Advice and Support Kent

Information, advice, and support for SEND children, young people, and parents/carers in Kent e.g., EHCPS, Local Policy and Practice.

Phone: 03000 413000


Imago (Kent)

Young Carers Support for Kent. Website - Online Referral Form on Website - refer young carers between 5 and 18 years.

NHS – Better Health

Website and resources to help everyone get healthier and feel better with free tips, tools, and support.

The Be You Project (LGBTQ+)

Provide resources and regular meet ups for young people across Kent.

Free helpline: 0800 567 7699